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Operations Academy — building skills; boosting business

Eurest | Great people |  15 December 2016

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Our new Operations Academy is transforming how we train and recruit our top talent. Here’s how it works…

What is the Operations Academy?

The Operations Academy is our new, bespoke training programme. Designed to build and promote internal talent from our Business and Industry sector, it offers successful applicants a Level 5 Diploma in Management and Leadership — the equivalent of a University Foundation Degree. 

With just eleven places available, the scheme offers Unit Managers, Senior Site Supervisors and General Managers a mix of classroom-based training and workplace projects. And, uniquely, it’ll also include a mentoring programme where we team up apprentices with director-level mentors.

Why are we doing it?

The point of the Operations Academy is to offer our people a chance to move their career in a direction they want. It’ll help people build their skills and move up in the company — which is great for both our employees, and for us as a business.  

What’s more, the application process itself is designed to act as a gateway for better training, even if applicants aren’t chosen as part of the final eleven.

We’re committed to giving feedback on every single application, and to helping those applicants create a personal development plan. This means that even if applicants don’t end up in the Operations Academy, we’ll still help them find the training they need, to get the career they want.

What’s happened so far?

The first round of applications has already taken place, and we received an outstanding 80 applications in just three weeks.

Of those 80 applications, we chose 40 to attend a special assessment day. And we’ve now picked out the final eleven, who’ll become our first team of Operations Academy apprentices.

What happens next?

We’re extremely excited about what the next year holds. As Andy Barry, Managing Director of B&I, says: “Great people do not happen by chance. Operations Academy is a talent programme that develops frontline managers into our leaders of the future.”

We’ll be back in January with an update on the Operations Academy — including news of our selected apprentices and their mentors at the upcoming launch event. So make sure to stay tuned.


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