At the heart of our service
IF YOU THINK OUR BUSINESS IS ABOUT FOOD, YOU’D BE HALF RIGHT; BUT IN TRUTH OUR BUSINESS IS TOTALLY DEPENDENT ON OUR PEOPLE.
No matter who they are or where they work, it’s the people that make our business work for and with you. Perfectly.
The passion, dedication, love, and above all commitment, for what they do puts the life and soul into our food and produces the magic that turns a meal into an occasion. It’s in our DNA to deliver unique, award-winning, industry challenging, taste tingling solutions, day in day out.
We pride ourselves on hiring the right people in the first place through robust recruitment processes that look for the key Eurest Way behaviours of warm and friendly, informal, genuine, proud, passionate, and customer obsessed. Why do we recruit to these behaviours? Because we asked our customers and they told us that these were the behaviours that exemplified great customer experience. The old saying goes, you can’t teach an old dog new tricks, which is not always strictly true but we firmly believe that our people and our behaviours are integral to who we are and what we do. Nurturing this behaviour is key to developing our people, our service and how we impact your business.
“Success is a journey, not a destination.” – Ralph Arbitell
We nurture our people through continued training and development programmes, from an award-winning induction – ‘One Compass Welcome’ – to e-learning modules, training cards and apprenticeships. Our development programmes enable our lovely people to follow exciting career growth opportunities, from restaurant managers through to regional directors and beyond.
“Hard work spotlights the character of people; some turn up their sleeves, some turn up their noses, and some don’t turn up at all.” – Sam Ewig