Health & Safety

THE INTERNATIONAL STANDARD ACCREDITATIONS WE HAVE ACHIEVED (ISO 9001/14001/18001), ON THE BACK OF AWARD-WINNING, CUTTING-EDGE E-LEARNING PROGRAMMES, AND THE DEVELOPMENT OF A CULTURE OF SAFE BEHAVIOUR AMONG ALL OUR STAFF, ARE ALL KEY EVIDENCE OF THE PARAMOUNT IMPORTANCE WE PLACE ON EVERY ASPECT OF HEALTH, SAFETY, QUALITY AND THE ENVIRONMENT.

In essence, our business utilises internationally recognised management standards for quality, safety, environment and food safety, to ensure we do the right thing, at the right time - all of the time.

RESPONSIBILITIES

All tiers of management have responsibilities in contributing to a safe and healthy workplace and are accountable for implementing the HSE policies in their respective areas of responsibility. Performance against the following is measured as part of annual performance reviews:

• Complying with Compass Group’s HSEQ standards and policies
• The provision and maintenance of safe workplaces
• Involvement in the development, promotion and implementation of procedures that incorporate health, safety and environmentally safe systems and practices
• Training employees and line managers in the competent performance of their assigned tasks
• Effective use of company resources to meet its health, safety and environment commitments

Our HSEQ Objectives

THE UK EXECUTIVE IS COMMITTED TO THE DEVELOPMENT, INTEGRATION AND IMPLEMENTATION OF OUR HSE MANAGEMENT SYSTEMS. HSE IS OUR NUMBER ONE OPERATIONAL PRIORITY.

Procedures are the key mechanism used to communicate this throughout the organisation. The quality, environmental and safety policy provides the foundation and the objectives provide the driving force for continual improvement. Management reviews are held regularly. The reviews allow management to evaluate how the management systems meet the requirements of the standards, and consider improvements to the systems. Management is committed to ensuring sufficient resources are available to make these systems effective.

The UK Executive receives monthly HSE reports and delegates responsibilities to the HSE Committee to monitor and review HSE strategy for the Company.

OBJECTIVES AND TARGETS

Objectives and targets are set using corporate initiatives, regulatory and policy changes, audit results, accident and incident statistics and environmental aspects. They must be measurable, wherever practicable.

Objectives and targets are established, communicated and monitored within the relevant functions and levels in the company. Progress against objectives is reviewed at least annually at each level in the company.

The objectives are broken down into three separate disciplines - Environment, H&S and Quality: however, all three form part of Eurest’s quality management system.

Training, Awareness & Competence

HEALTH, SAFETY AND THE ENVIRONMENT (HSE) IS THE NUMBER ONE PRIORITY WITHIN OUR BUSINESS AND ALL EUREST EMPLOYEES ARE TRAINED AND COMPETENT TO CONDUCT WORK ACTIVITIES.

We insist that everyone in our teams operates safely, legally and in accordance with best practice, at all times.  This is a key part of how we reduce risk to our people and business.

The main way we do this is through E-learning - a comprehensive, easy-to-use programme that has been designed specifically for our business.

E-learning is flexible, and participants choose the way to implement it that works best for them and their teams.

While E-learning is the preferred HSE learning route, there is also a paper-based option for those contracts with very large numbers of people who cannot access broadband internet in their unit, on a client computer or at home.

All frontline employees complete Level 2 HSE e-learning or QTS/QTH within 20 weeks of joining the business and undergo an annual refresher thereafter.

Measuring H&S Performance

A SYSTEMATIC REVIEW OF PERFORMANCE HAS BEEN DESIGNED TO MONITOR THE EFFECTIVE IMPLEMENTATION OF THE HEALTH AND SAFETY MANAGEMENT SYSTEM AT ALL LEVELS THROUGHOUT THE BUSINESS.

Active monitoring provides the company with feedback on performance and compliance with standards, which form the basis for self-regulation and continuous improvement against set objectives.

Health and safety forms part of the agenda at all management meetings, including periodic reviews of H&S data and the achievement of objectives.

Operations Management routinely review health and safety matters on site and at client and team meetings, to ensure compliance with company requirements within specified timescales.

Routine site internal audits are carried out for monitoring purposes.

Site managers conduct quarterly health and safety meetings (once per term in the education sector) to provide a forum for consultation with employees and review of site statistics.

There is an annual review of all site risk assessments.

Environment

WE ACTIVELY SEEK TO REDUCE OUR IMPACT ON THE ENVIRONMENT. THIS INCLUDES PREVENTING POLLUTION, MANAGING WASTE AND CONSERVING ENERGY.

Our extensive recycling and re-use programme covers cooking oil, coffee grounds, all waste paper and toner cartridges.

We use biodegradable and compostable disposables, and work with suppliers to optimise vehicle efficiency.

As part of the largest food and support services business in the world, we appreciate the significant environmental impact we can have. Which is why, as a company, we recognise and embrace our obligation to act as an industry leader, striving to continually improve our environmental performance.

We work closely with our clients and suppliers to ensure environmental strategies and priorities are aligned. Our environmental management system helps us to achieve progressive, measurable improvements in the way we manage energy, water and transport and the prevention of pollution and waste.

Our approach is exemplified by each of our 6,000+ colleagues who act as environmental ambassadors in demonstrating best environmental practices in the workplace.